Last Updated: 1 November 2026
Optiemus Infracom Limited ("Optiemus", "we", "us" or "our") respects your privacy and is committed to handling personal data responsibly. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit or interact with our website, www.optiemus.com (the "Website").
This Policy applies to personal data collected through the Website, including information submitted through contact forms, newsletter subscriptions and website communications. It does not automatically apply to information collected under separate products, services, employment arrangements or commercial agreements, which may be governed by additional notices or terms.
1. Personal Data We Collect
The information we collect depends on how you interact with the Website.
1.1 Information You Provide
When you submit an enquiry, contact us or otherwise communicate with Optiemus through the Website, we may collect:
- Your name
- Email address
- Phone number
- Company or organisation name
- Information included in your enquiry or communication
- Other information you voluntarily provide
Please avoid including sensitive or confidential information in general website enquiries unless it is necessary and appropriate for your request.
1.2 Newsletter Subscriptions
If you subscribe to updates from Optiemus, we may collect your email address and information associated with your subscription, including communication preferences and subscription status.
This information may be used to manage your subscription and send the updates you have requested, subject to applicable legal requirements.
1.3 Automatically Collected Information
When you visit the Website, certain technical and usage information may be collected by our systems or service providers, depending on the Website's configuration and your applicable preferences.
This information may include:
- Internet Protocol (IP) address
- Browser type and version
- Device type and operating system
- Pages visited and navigation activity
- Referring websites or traffic sources
- Date and time of website access
- Information collected through cookies and similar technologies
Some technical or usage information may qualify as personal data when it identifies or can be associated with an individual.
2. How We Use Personal Data
We may use personal data collected through the Website for the following purposes:
- To receive, review, respond to and manage enquiries and communications.
- To provide information requested about our business, products, services and corporate activities.
- To send newsletters and company updates where you have subscribed or where otherwise permitted by applicable law.
- To operate, administer, maintain and improve the Website.
- To understand website usage, analyse performance and improve the visitor experience.
- To detect, prevent and investigate security incidents, misuse, fraud or technical issues.
- To maintain appropriate business and operational records.
- To comply with applicable legal and regulatory obligations.
- To establish, exercise or defend legal rights and claims where necessary.
We process personal data for specified and lawful purposes, in accordance with applicable legal requirements. Where consent is required, we seek it in the manner prescribed by applicable law and provide applicable mechanisms for withdrawal.
3. Sharing and Disclosure of Personal Data
We do not sell personal data collected through the Website.
We may disclose or make personal data available to the following categories of recipients where necessary and permitted by applicable law:
- Authorised personnel: Relevant employees and teams responsible for managing enquiries, communications, subscriptions and website operations.
- Service providers: Providers supporting website hosting, technical maintenance, analytics, communications, security, form processing and related operational activities.
- Professional advisers: Legal advisers, auditors and other professional service providers where their services reasonably require access to relevant information.
- Public authorities: Courts, regulators, government bodies or law enforcement authorities where disclosure is required or permitted by applicable law.
- Corporate transaction participants: Relevant parties involved in a merger, restructuring, acquisition or other corporate transaction, subject to applicable legal requirements.
Where service providers process personal data on our behalf, we seek to apply appropriate safeguards and contractual arrangements relevant to the nature of the processing.
4. Cookies and Similar Technologies
The Website uses cookies and related technologies associated with website functionality and analytics.
Cookies identified during a browser inspection include Google Analytics cookies and cookies associated with website visit tracking and session functionality.
Depending on their purpose and configuration, these technologies may help us understand website traffic, measure performance or support website operations.
For further information about the identified cookies, their purposes and available management options, please refer to our Cookie Policy.
5. Data Retention
We retain personal data for as long as reasonably necessary to fulfil the purpose for which it was collected, subject to applicable legal, regulatory, contractual and operational requirements.
The applicable retention period may vary depending on the nature of the information and the purpose of processing.
For example, enquiry-related information may be required for communication and business recordkeeping, while newsletter subscription information may be retained for managing subscription preferences and related records.
When personal data is no longer required, we take reasonable steps to delete, anonymise or securely dispose of it, subject to applicable legal requirements and legitimate retention needs.
6. Data Security
We recognise the importance of protecting personal data against unauthorised access, disclosure, alteration, loss and misuse.
We seek to maintain reasonable technical and organisational safeguards appropriate to the nature of the information processed through the Website.
Access to personal data is intended to be limited to authorised personnel and service providers who require it for legitimate operational purposes.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We cannot guarantee absolute security against every possible risk.
7. Third-Party Websites and Services
The Website may contain links to external websites or include third-party features and embedded services.
Such services may include maps, analytics and other technologies provided by independent organisations.
Third-party providers may collect or process information under their own privacy notices and terms.
Optiemus does not control the independent privacy or security practices of third-party websites and encourages visitors to review the relevant notices before using those services.
8. Children's Personal Data
The Website is intended primarily for corporate, business and general informational purposes and is not directed at children.
We do not knowingly seek to collect personal data from children through the Website except where permitted by applicable law and subject to any required safeguards.
If you believe that a child's personal data has been submitted to us inappropriately, please contact us using the details provided below.
9. Your Rights and Choices
Subject to applicable law, relevant commencement dates and lawful exceptions, you may have rights concerning your personal data, including:
- Requesting information about the processing of your personal data.
- Requesting correction, completion or updating of inaccurate or incomplete personal data.
- Requesting erasure of personal data where applicable.
- Withdrawing consent where processing is based on consent.
- Raising a grievance concerning the handling of personal data.
- Exercising nomination rights where provided under applicable law.
These rights may be subject to identity verification, lawful restrictions and applicable procedures.
To submit a request, you may contact us using the details provided in this Policy. We may ask for information reasonably necessary to verify your identity and address your request.
10. Newsletter Preferences and Unsubscription
If you subscribe to Optiemus communications, you may request to stop receiving newsletter or promotional updates by using the unsubscribe mechanism provided in the relevant communication, where available, or by contacting us directly.
Withdrawing from newsletters does not necessarily prevent communications required to respond to an existing enquiry or comply with applicable legal obligations.
11. International Data Processing
Depending on the service providers and technologies used by the Website, certain information may be processed, accessed or stored outside India.
Where international processing or transfers occur, they will be addressed in accordance with applicable legal requirements and any relevant restrictions in force.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our website operations, information-handling practices, technologies or applicable law.
The updated version will be published on this page with a revised "Last Updated" date.
We encourage visitors to review this Policy periodically.
13. Contact and Privacy Requests
For questions about this Privacy Policy or requests concerning personal data processed through the Website, please contact:
Optiemus Infracom Limited
Registered Office: K-20, 2nd Floor, Lajpat Nagar Part-II, New Delhi – 110024, India.
Corporate Office: A-7, Sector-65, Gautam Buddha Nagar, Noida, Uttar Pradesh – 201301, India.
Email: care@optiemus.com
Privacy requests and grievances will be handled through the applicable procedures and designated company contact channels, in accordance with relevant legal requirements.